Numerous gamers suffered from crashes that just cause an annoying push out of the game on both PS4 and PS4 Pro, but a few select issues are concerning. While the system-crashing bug is widely reported, one user claims the error bricked the PS4 system entirely. There are even some users who are reporting that they are dealing with Anthem bricking PS4 consoles.
Understandably, the players encountering these issues aren't keen on risking the health of a gaming console worth several hundred dollars.
"It takes a moment, and after that, the PS4 starts and asks me to send the error report".
There's now a topic on EA's official forum asking PS4 players that have experienced a hard crash to share information on their console and play session just before the crash occurred. Oddly enough, these issues seem to be now only on PS4 and not PC or Xbox One.
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Users say the game can crash anything from a PS4 (most prevalent) to an Xbox One and even PCs-one user even said Anthem broke their PS4 console altogether. As such, it seems that some players have been attempting to get refunds on their purchases.
"Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off".
Currently, PS4 representatives are not looking for any specific reports or rationale behind a requested Anthem refund. In addition, it is causing other massive issues for users around the world. Refunds have since been verified by other players and publications. That's what these kind of games do - come out not where they should be, receive a load of post-release content, and turn out awesome. When a PlayStation 4 restarts after a hard crash, players are prompted to report crash data and the system runs a check on its drives.
Sony is now issuing refunds on the PlayStation Store for Anthem, which spells doom for the game's long-term success on the world's biggest gaming platform.